Our Staff
Tim Hyland, President
Tim Hyland is the founder and president of Agents Helping Agents. Tim started his own independent agency in 1983. That agency, Hyland, Block & Hyland, has become one of the leading agencies in the Louisville Metro area. The agency celebrated its 25th year of operation in 2008. Tim brings the experience of building his own agency to the agents who become members of AHA. He is able to bring “mentorship” to those agents who join AHA as they endeavor to build and grow their own independent agencies.
Heather McDuffie & Kimberley Cerami, Marketing & Member Services
Heather and Kimberley serve each AHA member as their “go to” person for all interactions with AHA. In particular, Heather and Kimberley work with their assigned AHA members to develop a “plan of action” to both grow and develop their agencies. As “Member Services Specialist”, both Heather and Kimberley visit their agent’s on a regular basis to insure that all AHA members are maximizing the total resources available to AHA members.
Sharon Hyland, Automation Specialist/Company Liaison
“Automation Efficiency” has become an essential component for success for all agents today. Sharon works with each AHA member to set up and develop all of the agency’s automated processes. Additionally, Sharon oversees the primary relationship with all AHA carriers. In particular, she works with the members as respects their “Production & Loss” results with each carrier.
